Good morning 👋
Sarah Chen
Monday, 30 March 2026
Always verify the sender's email address before clicking links. Attackers often use addresses like it-support@carita-hub.net — look for subtle misspellings.
Cybersecurity Basics
Protect patient data and your organisation from digital threats. Essential knowledge for all care staff.
Pre-Assessment Completed
Pathway personalised for you
You scored 60% — some foundational content has been highlighted.
Phishing & Email Safety
Phishing attacks are one of the most common cybersecurity threats in healthcare settings. Attackers send deceptive emails that appear to come from trusted sources — tricking you into revealing credentials or clicking malicious links.
Phishing emails often create a sense of urgency — "Your account will be suspended in 24 hours." This pressure is intentional, designed to make you act before you think.
Red Flags in a Phishing Email
Sender mismatch · Urgent language · Suspicious links · Generic greeting · Odd attachmentsWatch: How Phishing Works
This short video explains how phishing attacks target healthcare workers, and the simple steps to protect yourself and your organisation.
What would you do?
Scenario Simulation
You receive an email: "Dear Staff Member, your CaritaHub login will expire tonight. Click here to verify your password immediately — IT Support."
What is the best course of action?
Test Your Knowledge
Tap the card to reveal the answer.
What is "Spear Phishing"?
Tap to reveal →A targeted phishing attack where the attacker personalises the email using information about the specific victim — their name, role, or colleagues — to make it more convincing.
Reflect & Apply
Your Reflection
Think about the last unexpected email you received at work. What signals would tell you it was a phishing attempt? Write down 2–3 red flags you would look for.
0 / 20 characters minimum
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Great job, Sarah! 🎉
You passed the knowledge check. Your answers show a solid understanding of email safety.
Certificate Unlocked!
Phishing & Email Safety — Cybersecurity Basics
Week 13 · 2026
Sarah's Progress
Your Personalised Path
Based on your role as Registered Nurse and your pre-assessment results:
The scenario about the fake IT email was really eye-opening. I need to double-check sender addresses more carefully.
Learned that using a passphrase is better than a complex short password. Going to update my passwords this week.
Sarah Chen
Registered Nurse · Ward 3B
CaritaHub · Staff Learning App · Prototype